Warranty

S.O.Tech Warranty, Terms, and Cautions

Warranty: S.O.Tech warrants that its products will be free from defects in materials and workmanship. S.O.Tech will repair or replace (at its option), without charge, any product or part which is found to be defective under normal use and service. Such repair or replacement shall be the purchaser's sole and exclusive remedy under this warranty. This warranty does not include normal maintenance and services and does not apply to any products or parts which have been subject to modification, misuse, negligence, accident, improper maintenance or repair by anyone other than S.O.Tech.

Warranty Limitation: There is no other express warranty. S.O.Tech hereby disclaims any and all implied warranties, including, but not limited to fitness for a particular purpose. S.O.Tech shall not be liable for incidental, consequential, or special damages arising out of, or in connection with product use or performance.

Terms: Prices subject to change without notice. Orders are subject to acceptance. We reserve the right to refuse service to anyone. S.O.Tech reserves the right to make changes at any time in prices, specifications or designs without notice. S.O.Tech may add or remove accessory materials and add or discontinue models without incurring obligation.

Returns: If for any reason you are not completely satisfied with you purchase, simply return the item to us within 30 days of the S.O.Tech shipping date in the original condition, (conditions apply to custom merchandise and purchase orders), and we will refund your money minus the restocking fee, or send you a replacement product on your decision. Custom items may be returned for adjustment if we have not made them in accordance with the instructions supplied us. There are no refunds on custom products. When a purchase order is used to buy a product, the sale is considered final. Under this condition, merchandise is not returnable unless defective. Returns must have prior Factory Return Authorization (call for RA number) and are subject to a 20% of purchase price restocking / handling fee.

Damage: If you receive a package that is damaged, immediately notify your local UPS Customer Service or your local Postmaster (whichever is appropriate). Have the report acknowledged in writing. Return the damaged item with a letter of explanation, the Postmaster's / UPS report and a copy of your invoice.

Caution: Important Consumer Information. S.O.Tech strongly suggests/requires that you do not operate or retain these products unless you have read and agree to the following terms: Firearms blades, pyrotechnics and explosives can be extremely hazardous, inherently dangerous and can cause death or physical injury. Firearms should be handled and used ONLY by persons who have been properly trained and qualified in their use, safekeeping, and handling, and have successfully passed an accredited firearms or hazardous devices safety course. If you have a purchased a new firearm / hazardous device, first read it's safety instructions before using it in conjunction with an S.O.Tech product. S.O.Tech products are carefully designed and manufactured from the best materials to perform their intended function properly with the device for which they are designed and marked. Should your S.O.Tech gear become worn, defective, loose, or ill-fitting, or if you have any questions regarding its use, maintenance or adjustment, immediately cease using the product and call customer service at (877) 768-3245. After purchase, test your S.O.Tech product with unloaded / inert devices to insure proper fit and to become familiar with the product's safety features. All firearms / hazardous devices should be stored, transported, and used with great care. Use care in placing weapons / hazardous devices into or removing them from your S.O.Tech gear. Be sure that the device is properly seated in its pouch / holster before use and during vigorous activity, such as jumping, running, walking or crawling. If originally incorporated in the holster design, any straps or snaps contained their in must be utilized for maximum safety and security. Periodic inspection is mandatory to insure proper form, fit and function of these products. Do not alter in any way, any safety device incorporated in any S.O.Tech product, especially not to accommodate firearms, hazardous devices for which the product was not designed or intended. The user is warned not to customize or modify firearms hazardous devices as such altering can greatly increase the chance of accidental discharge causing serious injury or even death to the user or other persons. Use extreme diligence at all times where another person may attempt to take the user's weapon / device. The user is specifically warned that no holster is completely immune from having its contents wrestled away by another. At the time of the original retail sale and delivery, the purchaser and NOT the manufacturer retailer assumes the entire risk and responsibility for determining the suitability and fitness of the product for the particular use intended.